Thursday, 10 May 2007

Problems getting the LIVE stream.


Currently Telkom Media limit the total number of simultaneous connections to the video servers so that it does not exceed their allocated international bandwidth. If you are able to make a connectionn it means that you have one of the about 80 slots available . If you then do not have a full 25 frame per second video and audio feed it means that there is limited connectivity between your computer and the Telkom Media international peering point.

The only solution to this problem is not the increasing of Telkom's international bandwidth but rather the distribution of our stream to a publishing point closer to you, on the 'edge' of the internet. This is known as a content distribution network. Telkom Media are looking into exactly that and there are a number of company's in the world that provide this service.

We apologise for this inconvenience but can assure you that every effort is being made to improve this service as soon as possible. We appreciate your positive feedback and will continue to provide you with the best content we can.

15 comments:

Anonymous said...

Good to see that you are working on this problem. I really appreciate the live Wildearth cam.

I have a question about what you wrote about "limited connectivity between your computer and the Telkom Media international peering point."
Is there anything I can do myself about that?
-yvonne in Sweden

Anonymous said...

Thank you for looking into the streaming problem. I was able to watch last weekend evening drive (SA time) and enjoy it. Was able to see Pieter and Nick and they are great game drivers. Each with there own ideas.
Thank goodness for youtube and all the posters.

Keep up the great work.

Anonymous said...

It's nice of you to let us know the reasons why, but after all the hype it's very dissapointing to see a black screen most of the time.

Vickie said...

Thanks for the update! I appreciate all you have done to give us this glimpse into your world. Regardless of the problems with the feed cutting in and out, I continue to log on. I know you are all working hard to get the feed to us. I will watch whatever comes my way and wait for it all to work out.

I promise not to kick anyone out of the vehicle once I get a seat :) Uhmm whoops, someone must of fallen out of the vehicle as I just got a seat and am watching Nick right now.

Sorry whoever fell out. Next time, hold on tighter.

audrey said...

hello, i was just wonder did you get the live stream fix ? i have been on for a whole hour now ,things look great,now i can stay here and watch your site.i just live the drives those guys are the best. thank you letting me in to your world of animals and friendship. thanks again audrey

Anonymous said...

Why can so many access the Nkorho live stream without problems? i don't understand all the techno talk but think it's a shame that most in the US can't enjoy the safari drives.

Anonymous said...

Thank you for providing information about the cause of the problem. It's getting to the point where people in the U.S. just cannot get a stable feed for more than a couple of seconds during the game drives. Can you give us a time frame for getting a content distributor? We've been staying up late and getting up early just to see the drives, and now there's almost nothing to see. It's very frustrating--the Djuma Game Reserve is so beautiful.

john said...

thanks for the explanation. I enjoy the game drives but their comments get cut off along with the picture but when it's good the whole thing couldn't be better unless with them. thank you for being back.I'm in central Florida,usa, and try to watch the afternoon game drive.

Meaghan from Ontario said...

I just have to thank you. Even despite all the technical difficulties, I am always amazed on what you guys are bringing us. Watching programs about African nature is one thing, but it's another seeing it brought to us live.

Fabienne said...

Thanks for the update. From time to time it takes a lot of clicking to get on, but it's all worth it! Thanks for all the hard work all of you are putting into this and let's hope more people will be able to enjoy a stable feed soon! :D

Anonymous said...

I just wanted to let all of you at WildEarth and Telkom know what a great job I think you are doing. I enjoy everytime I am able to get on and see one of the drives. I understand that Africa is a long way from North Carolina where I live and that there are going to be a few problems with the new system til all the bugs are worked out. So keep up the great work and remember their are some of us who understand completely. Yvette in North Carolina

Martha said...

I have been relatively unsuccessful at getting on to the drives. So, the night before last, I got onto the streaming cam just after the drive, and merely left it on through an entire day. When it came time for the drive, I was already on. I strongly suspect that other people are doing just that. The method I used to get on the drive and describe here is unfair.

Is there not some way that everyone's connection could be severed just before the drive to give some new people an equal chance to get on? I know of several who have simply given up, and no longer even attempt to attend the drives, while others manage to be on the drive repeatedly.

Thank you for your kind consideration of these matters.

Anonymous said...

I love watching the game drives ,I understand the growing pains and i,m sure you,ll get it all worked out in time . I am wondering about the picture we get at night , the picture is never clear and the cam seems to be too far away to be able to see if or what may be coming to the waterhole . I often can hear things but not able to see them . Just wondering if this can be fixed up or are there no plans to do so ?

Anonymous said...

I have to agree with Martha about people getting on the website at night and staying on even while they are sleeping to save their slot for the whole day. If they are keeping their computers on so they can watch both drives, it doesn't leave the rest of us with much of a chance of getting on. I always try to be fair about, if I watch the morning drive I make sure and skip the afternoon drive so someone will get a chance. Maybe there is a way to boot everyone before the drive so all of us will have a fair chance to get on.

Anonymous said...

Can a rethink be done to limit people from sitting on a connection all day? It's unfair and doesn't let others have a chance to get in.