Monday, 3 March 2008

what's up with Gowrie Cam?

For the past 4 days, Jan has been doing everything he can to figure out what is going on with Gowrie Cam. You see, when the game drive is not out and if Gowrie Cam is not working, WE have to stop encoding the stream, because WE have no source to encode. When this happens you get the dreaded 'sorry' screen.
WE have taken the camera down from the tree a few times. WE have checked all the cabling, power and connections, and we are now fairly convinced that the problem is inside the camera, although it is doing some things that we have never seen before on over 50 LIVE wildlife webcam installations all over the world ... you learn something new every day!
While Jan continues to try and figure out what is going on, WE are waiting for the Buffelshoek camera to be repaired in Cape Town and when it is ready we will send it to Djuma to replace the Gowrie Cam.
The reason that Buffelshoek has not been repaired since the lightning struck and that young elephant bull decided to attack the camera cabling, is that we are in the process of a massive, and very expensive, upgrade in anticipation of the new WildEarth 24/7 LIVE High Definition TV channel, and don't want to spend any more money on the existing system as it will be 100% replaced. However, because WE are still a few months away from bringing the new system online, we now have no choice but to do something about this failing old technology.
In any event WE apologise for the confusion and inconvenience, but assure you WE are not sitting around and WILL get these issues resolved ... its in our nature!

4 comments:

Anonymous said...

We have been hearing about the upgrades and I know it all sounds exciting.
What concerns me is are we going to be able to access the TV Channel or will be at the mercy of our cable companies?.
Will there still be an on-line access to Wildearth?
I was fortunate to be on the first game drive and have been in awe of Peiter, Jan, Haley(whom we will miss terribly)Rexon, Alex and all of their knowledge and enthusiasm. And all of the people behind the scene who bring us this fantastic technology are amazing. It would be like loosing a family member if I could not access Wildearth.
Judy

naturewatcher said...

Will be looking for an answer to Judy's questions but in the mean time thank you for doing everything you can to bring us Wild Earth and the Drives. Rest assured while no one is happy about not being able to get on, we do know that things beyond anyone's control do happen. Thanks for letting us know what is going on.

Anonymous said...

I too look forward to answers to Judy's questions. I have also been with WE from the first drive and am a huge fan - Sure hope to continue watching after all of the upgrades.
Thanks as always for all you guys do to bring us the African bush!

Beverly
(WildCall)

Sandpiper said...

Pieter's picture of the ellie's eye is gorgeous. Nice work. I try to watch the drives as much as time allows. The pictures come through so well and it's the next best thing to being there. Thanks.